Digital Twin

Production Operations & Maintenance

⚙️ Production Operations

Operations Overview

This Digital Twin system is deployed on Vercel's edge network with automated CI/CD, comprehensive monitoring, and enterprise-grade operational procedures for 24/7 production reliability.

🚀 Deployment Workflow (CI/CD)

Automated Deployment Pipeline

1
Code Commit

Developer pushes code to GitHub main branch

2
GitHub Webhook

Triggers Vercel deployment via integration webhook

3
Build Process

Next.js build, TypeScript compilation, optimization (8-12s)

4
Edge Deployment

Deploy to 90+ global edge locations automatically

5
Live Production

Instant go-live at https://digital-twin-vert-nu.vercel.app

Deployment Configuration

  • Platform: Vercel (Next.js 15.5.6)
  • Framework: React 19, TypeScript
  • Build Command: npm run build
  • Deploy Trigger: Git push to main
  • Deploy Time: ~30 seconds
  • Rollback: Instant (one-click)

Environment Variables

  • UPSTASH_VECTOR_REST_URL: Vector DB endpoint
  • UPSTASH_VECTOR_REST_TOKEN: Auth token
  • GROQ_API_KEY: LLM inference key
  • NODE_ENV: production
  • Storage: Vercel secure vault
  • Rotation: Manual (90-day policy)

📊 Monitoring & Alerting

Critical Alerts

  • • Service downtime (>1 min)
  • • Error rate > 5%
  • • Response time > 5s
  • • Vector DB connection failure
  • • LLM API quota exceeded

Notification: Email + SMS

Warning Alerts

  • • Error rate > 2%
  • • Response time > 3s
  • • Cache hit rate < 70%
  • • Concurrent users > 500
  • • Memory usage > 80%

Notification: Email

Info Monitoring

  • • Deployment success
  • • Daily traffic reports
  • • Weekly uptime summary
  • • Performance benchmarks
  • • Usage analytics

Notification: Dashboard

🚨 Incident Response Procedures

Severity 1: Production Outage

Service completely unavailable or critical functionality broken affecting all users.

Response Steps:

  1. Acknowledge alert immediately (<5 min)
  2. Check Vercel deployment status dashboard
  3. Verify external dependencies (Upstash, Groq)
  4. Rollback to last stable deployment (one-click)
  5. Notify users via status page
  6. Root cause analysis within 24h

SLA: Resolution within 1 hour

Severity 2: Degraded Performance

Service functional but slow or intermittent errors affecting subset of users.

Response Steps:

  1. Investigate monitoring dashboard (<15 min)
  2. Check load testing results and capacity
  3. Review error logs and traces
  4. Apply hot-fixes or configuration changes
  5. Monitor recovery and performance metrics
  6. Document findings and mitigation

SLA: Resolution within 4 hours

Severity 3: Minor Issues

Non-critical issues, cosmetic bugs, or minor performance degradation.

Response Steps:

  1. Log issue in GitHub Issues
  2. Prioritize in backlog
  3. Schedule fix in next sprint
  4. Test fix in development environment
  5. Deploy via standard CI/CD pipeline
  6. Verify fix in production

SLA: Resolution within 7 days

💾 Backup & Disaster Recovery

Backup Strategy

  • Source Code: GitHub (main branch + releases)
  • Vector DB: Upstash daily snapshots
  • Profile Data: digitaltwin.json in git
  • Environment Vars: Vercel secure vault
  • Deployment History: Vercel (unlimited)

Recovery Procedures

  • Rollback: One-click to previous deployment
  • RTO (Recovery Time): <5 minutes
  • RPO (Data Loss): 0 (git-tracked)
  • Vector DB Restore: 10-15 minutes
  • Full Redeploy: 30 seconds (new instance)

🔧 Maintenance Procedures

Scheduled Maintenance

Most maintenance is zero-downtime. For critical updates requiring downtime, maintenance is scheduled during low-traffic periods (Sunday 2-4 AM UTC) with 48-hour advance notice.

Zero-Downtime Updates:
  • • Feature deployments
  • • Bug fixes
  • • UI improvements
  • • Configuration changes
Scheduled Downtime:
  • • Major framework upgrades
  • • Database migrations
  • • Infrastructure changes
  • • Security patches

✅ Daily Operations Checklist

Morning Checks (9 AM)

  • Review overnight error logs
  • Check system uptime (target 99.8%)
  • Verify MCP server health
  • Test production endpoints
  • Monitor response times (<2s)

Weekly Maintenance (Monday)

  • Run load testing suite
  • Review weekly uptime report
  • Check dependency updates (npm audit)
  • Verify vector DB sync status
  • Backup environment variables